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The Patient Rating score is derived from care-provider related questions on our patient experience survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Why no ratings? In order to provide our patients and visitors with the most accurate information, we only post physician satisfaction data when a physician has received a minimum of 30 returned surveys. For this provider, we have not yet received the minimum. To learn more about the survey, visit our about the survey page.
InterestsBaseball, Baking, Family Time with Husband and Three Sons, KU Basketball, Music, Reading, Running/Exercise, Spirituality, Travel, Water and Snow Skiing
AdventHealth Medical Group Primary Care at Shawnee Mission
7450 Kessler Street, Suite 300
Shawnee Mission, KS 66204 913-632-2900
Patient Ratings & Comments
4.6 out of 5 •280 Ratings
Aug 28, 2020Ashley Winblad is amazing!
Aug 26, 2020excellent service
Aug 26, 2020Ashley Winblad is always very personable and caring. She always addresses my concerns with very direct communication.
Jun 30, 2020Ashley is very efficient and easy to talk to
Jun 3, 2020She was wonderful. I will always ask for her when scheduling appointments.
Mar 26, 2020I was so impressed with her attention. I felt heard and understood. She listened to what I said and made me feel at ease. I came in so stressed (blood pressure showed that) and left feeling like it was all going to be ok.
Mar 12, 2020I will never work with Ashley Winbald again. She was disrespectful, hostile, unprofessional, and lacked compassion. She was insulting and condescending. It was the worst experience I have ever had with a medical professional. She does not have the interpersonal skills to work with patients. Ashley is not extending the ministry of Christ. She does not embody the values of an Advent Health employee. She would benefit from some additional training on how to work with people.
Mar 11, 2020she's nice. knowledgeable and caring.
Mar 2, 2020Ashley explained things to me instead if of just telling me.
Feb 24, 2020Ashley is the only person I care to see anymore. Always upfront, always prompt, easy to deal with!
Feb 10, 2020Ashley is an amazing provider. I always recommend her to friends/family looking for a new PCP.
Feb 10, 2020I like the nurse practitioner. she is very attentive to your issues. I do wish if I call the office to get into dr buss that would be considered
Jan 31, 2020Originally made my appointment for back pain, but a day before my appointment I started having constant difficulty breathing, racing heartbeat, occasional dizziness and shortness of breath. I don't want to sound like one of "those" people, but I had done some research of my symptoms and thought it COULD be a blood clot. Which scared me a bit, but since I already had the back pain appointment I figured I would just hijack that one and talk about the clot.Just for a little clarity here, I go to the doctor as little as possible. I had been having mild to moderate back pain for 5+ years before I broke down and made this appointment.Checked in for my appointment 5 minutes early, but waited 15 minutes before I got called. Cool, no big deal. They might just be running behind.Told the nurse who took my blood pressure about my breathing difficulties and other symptoms. She left and said Ashley would be in there soon.While I'm waiting for her, I hear who I thought were the other nurses laughing and talking about the Chiefs and Advent Health's social media pages. 11 minutes later, I hear the loudest voices who'd been talking say "oh, I gotta go see this patient..." I hear clipping footsteps come toward me, and low and behold Winblad knocks on the door to my exam room.So she had been out socializing instead of tending to her patient. Ok... Just begs to question what she had been doing while I was in the waiting room.She jumps right into my back pain, so I answer all her questions and let her poke and prod my body as needed. I assumed the nurse had told her what I said when she took my blood pressure, and she would ask about my breathing issues in a few minutes. Spoiler alert -- her and the nurse hadn't spoken.We had been talking about my back pain for maybe 10 minutes, and I mentioned my difficulties with breathing and racing heart beat etc. She asked me a couple questions and listened to my lungs. She said my lungs sounded fine. I tried explaining how it felt to breath. She looked and me kind of like she didn't believe me and just said that it was likely just anxiety. I said I didn't believe it was anxiety, and before I could even mention the blood clot she cut me off. She said I should make another appointment to go over these symptoms because I was running over my appointment time-- and we only could go over what I made the appointment for. I explained to her that I took off work for this appointment and also paid the copay, and money is kind of tight right now so that wouldn't be ideal for me... She interrupted me and said "Listen, I'm not going to argue with you. Take this up with your primary doctor" and stood up to leave.So now I'm out $50+ and have nothing to show for it besides some suped up Ibuprofen and muscle relaxers-- which I honestly don't even care about anymore and likely won't fill. The way she was talking strongly insinuated it was my fault that we were running over on time... I apologize that you [Truncated]
Jan 14, 2020She seemed attentive, knowledgeable, and scheduled an outpatient holter monitor, and discussed potential future treatments if needed.
Jan 14, 2020recommended me to my OBGYN, didn't answer my questions about the testing and what needs to come next, just referred me to my OBGYN.
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